Resetting
the PFP software.
Note: Whenever you see A:, B:, C: or D: within this
text, A: and B: represent your possible floppy drives
within your computer and C: and D: represent your
possible hard disks within your computer. If you only
have one (1) floppy drive, it is the first drive in
your computer and considered A: - your hard disk would
then be considered C:.
A: and B: can be switched in any example below to
meet the needs of your computer system.
C: and D: can be switched in any example below to
meet the needs of your computer system.
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GPF Errors when starting the PFP program
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Currently, the only known problem with GPF errors
that occur as you start the PFP program are potentially
related to installed printer drivers - or lack there
of. The PFP program uses the installed printer drivers
to setup its internal reporting/printing options when
it starts-up. If no printer driver is installed, then
the PFP program will generate a GPF error on startup.
To resolve this issue, simply install a standard printer
or a common printer on your windows system.
Also, we are currently aware that certain HP printer
drivers also cause errors with the PFP program. HP
is aware of these errors and stated that "because
they did not write the drivers, they suggest using
an older printer driver as a replacement". The best
solution we have found is to install the HP LASERJEC
SERIES II printer driver onto your system and set
it as your default. This printer driver is "rock-solid"
and will typically still print to newer printers.
1. Click on START
2. Click on SETTINGS
3. Click on PRINTERS
4. Click on ADD PRINTER
5. Choose the MAKE and MODEL of the printer you wish
to install
6. Click on OK
You will need yout Windows CD to complete the installation
of the new printer (unless you have downloaded the
drivers to your local hard drive from the internet.
Once this is completed, simply try to restart the
PFP program to see if the problem has been resolved.
If you have any further questions, please contact
me (internet preferred).
